Question 1

Does Paradise on Earth Travel Agency have family trips?

Accepted Answer

We offer a wide range of Family Adventures around the globe. The minimum age (for Family trips) varies depending on destination, and Paradise on Earth Travel Agency has set minimum ages to ensure that the included activities suit each age range. Additionally, you’ll notice that some of the more adventurous destinations have a higher minimum age.

Question 2

Are there age restrictions on your trips?

Accepted Answer

For the majority of our trips the minimum age is 15. An adult must accompany all children under the age of 18. Check each trip for its minimum age, most of our trips don’t have a maximum age limit.

Question 3

Can I just do part of the trip?

Accepted Answer

Although you won’t be reimbursed for any portion of the trip unused, you can opt to sign off the trip if you need to leave a day or so earlier. If you let us know before travel that you’ll be arriving late or need to leave before the trips ends, we will notify our team on the ground to best accommodate your requirements.

Question 4

Can I make any changes to the itinerary of my group trip, either before or during the trip?"

Accepted Answer

Please make sure you are happy with your group trip itinerary before booking because we are unable to change them for individual travellers. However, if you and a group of friends, colleagues or even your school would like your own personally designed itinerary, get in contact with us and we can tailor an itinerary just for you.

Question 5

I have a disability – can I still travel?

Accepted Answer

Paradise on Earth Travel Agency is committed to making travel widely accessible, regardless of ability or disability. We ask that you carefully consider whether you are physically and mentally able to complete the itinerary you have chosen, recognising that on many trips you will be required to carry your own bags and use public transport.
Where we can, we will make reasonable adjustments to the operation of  our trips to facilitate the requirements of disabled travellers – such as booking ground floor accommodation, working with the Special Needs Group to provide equipments needed. Many travellers with disabilities have been able to enjoy our trips by travelling with a friend or companion who can assist with specific needs. If joining a group trip is not practical we may be able to provide you with a private departure. Please contact us for further information on any of our itineraries.
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Question 6

I’m travelling alone – is that OK?

Accepted Answer

This is the beauty of Wanderlust traveling: many of our travellers love that they can travel solo and want to meet and share experiences with like-minded people. 
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Question 7

Can we book a triple room?

Accepted Answer

Depending on the trip style you choose, our trips are organised on a twin, triple or multishare basis. As our bookings are made well in advance, individual room requests can’t be guaranteed.

Question 8

Can I book a single room?

Accepted Answer

You can book pre and post accommodation on a single basis; however, throughout your Intrepid trip, rooming is organised on a twin-share basis. Some trips do have a single supplement available – check a trip’s overview page on our website, or their Essential Trip Information, to see whether a single supplement is offered. If so, please request this at the time of booking.

Question 9

I have special dietary requirements – will they be catered for?

Accepted Answer

We will try our very hardest to accommodate all dietary requirements but in some out-of-the-way places it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information on for you. It is also a great idea to bring a card with your dietary requirements written in the local language for those times you are eating away from the group.

Question 10

What will the food be like on my trip?

Accepted Answer

Food is one of the most exciting parts of travel. There may be some familiar foods but often you’ll be confronted with something new, interesting and downright weird of the culinary world but we'll like to think of it as an adventure for all the senses. In addition to this, our flexible itineraries often allow you to eat with the group or branch out on your own - this means you can eat to suit any budget or desire.

Question 11

Can I drink the water in the countries I visit?

Accepted Answer

In some destinations it may not be wise to drink the local water. For more details, you can contact us about your trip.

Question 12

Are your trips guaranteed to depart?

Accepted Answer

The vast majority of our small group adventures are guaranteed to depart. That means that once you book your trip it’s confirmed to run, regardless of how many other travellers have booked.

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